Privacy Policy

Last Updated: February 4, 2026

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing information when you create an account or make a purchase
• Device Information: IMEI numbers, device models, and carrier information required for unlocking services
• Transaction Data: Order history, payment records, and service usage
• Technical Data: IP address, browser type, operating system, and access logs
• Communication Data: Messages, support tickets, and feedback you send to us

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our GSM/IMEI unlocking services
• To process payments and fulfill orders
• To communicate with you about your orders and account
• To improve our services and user experience
• To comply with legal obligations
• To prevent fraud and ensure security
• To send promotional communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party processors who assist in providing our services (payment processors, hosting providers)
• Carriers: As necessary to complete your unlocking order (IMEI and device information)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage on protected servers

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After this period, your data will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and performance
• Enable certain functionality and features
• Personalize your experience

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent where processing is based on consent

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our support channels.