Terms of Service

Last Updated: February 4, 2026

Welcome to ZuluTool ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By creating an account, accessing, or using ZuluTool services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

ZuluTool provides GSM/IMEI unlocking services for mobile devices. Our services include but are not limited to:

• IMEI unlocking services
• Device unlock codes and instructions
• Account management and order processing

3. User Accounts

To use our services, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Orders and Payments

By placing an order, you agree to:

• Pay all fees associated with your order
• Provide accurate device information (IMEI, model, etc.)
• Understand that unlocking results depend on carrier and device eligibility
• Accept that certain devices may not be unlockable

5. Refund Policy

All sales are final unless:

• The service cannot be completed as described
• Your device is found to be ineligible after order placement
• Technical issues on our end prevent service delivery

Refund requests must be submitted within 7 days of purchase.

6. Service Limitations

You acknowledge that:

• Unlocking results depend on carrier policies and device eligibility
• We do not guarantee unlocking for all devices
• Some devices may require additional steps or may not be unlockable
• Carriers may update their policies affecting unlock eligibility

7. Prohibited Activities

You agree NOT to:

• Use our services for illegal purposes
• Attempt to unlock devices reported as stolen or lost
• Share your account credentials with others
• Use automated systems to access our services
• Engage in fraudulent transactions

8. Intellectual Property

All content, services, and technology provided by ZuluTool are protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any part of our services without written permission.

9. Limitation of Liability

ZuluTool shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data or business interruption
• Device damage resulting from unlocking procedures
• Service interruptions beyond our control

10. Disclaimer of Warranties

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our services.

11. Privacy Policy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

12. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our services after such changes constitutes acceptance of the new terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

15. Contact Information

If you have questions about these Terms of Service, please contact us through our support channels.